You asked, we answered.
Elev8 is a modern fundraising platform that empowers organizations to turn everyday transactions into impactful donations. By leveraging tools like round-up donations, recurring giving, and real-time engagement, Elev8 simplifies the fundraising process and helps organizations connect with their donors in meaningful ways.
Elev8 works by linking donors’ credit or debit cards to the platform. When a donor makes a purchase, Elev8 rounds up the transaction to the nearest dollar and donates the difference to the selected cause. Donors can also set up recurring donations or participate in real-time fundraising events. The platform tracks these donations and provides detailed analytics to help organizations manage and optimize their fundraising efforts.
Yes, there is a cost associated with using the Elev8 program. Elev8 charges a small administrative fee (typically 4%) on each donation, which covers the costs of processing transactions and maintaining the platform. This fee is either the administrative percentage or the standard credit card processing fee, whichever is greater.
Enrollment in the Elev8 program is simple. Visit our website and sign up by providing basic information about your organization. Once your account is created, you can link your credit or debit cards, customize your fundraising campaigns, and start raising funds.
The enrollment process is quick and can be completed in just a few minutes. Once you’ve signed up, your account will be activated immediately, and you can start linking your cards and setting up your campaigns right away.
No, your credit card points and rewards are not affected by participating in the Elev8 program. The platform operates separately from your credit card’s loyalty program, so you can continue to earn points or cashback as usual.
W8LESS Ventures, LLC is the company that owns the Elev8 platform technology. We are dedicated to providing innovative solutions that make fundraising easier and more effective for organizations of all sizes. Some components of the Elev8 platform are licensed from a company called Olive, which is why you may see terms and conditions from both W8LESS Ventures, LLC, and Olive.
No, you do not need to share your banking details to participate in the Elev8 program. The platform only requires you to link your credit or debit card, ensuring that your banking information remains secure.
Elev8 collects minimal information from your purchases to process donations. For round-up donations, only the dollar amounts of your transactions are collected to calculate the round-up amount. For cashback rewards, we collect the date and amount of qualifying purchases. No detailed transaction information is stored, and your data is protected with industry-standard security measures.
Yes, Elev8 is highly secure. We use a PCI-compliant vault to tokenize and encrypt your credit card details, ensuring that your information is anonymized and non-identifiable. Your card information is never stored on our servers, and we comply with all relevant security standards to protect your data.
You can unenroll from the Elev8 program at any time by logging into your account and deactivating your linked cards in the settings. Once deactivated, your card will no longer be used for round-up donations or other contributions.
No, you must be enrolled in the Elev8 program to take advantage of the offers. Enrollment is necessary for the platform to track your purchases and apply the appropriate rewards or round-ups.
No, you do not need to activate an offer or use a coupon. Simply use your linked credit or debit card at participating merchants, and Elev8 will automatically track your purchases and apply the rewards if all conditions are met.
After linking your credit or debit card to Elev8, each transaction you make is rounded up to the nearest dollar. For example, if you spend $3.45, Elev8 will round up the transaction to $4.00 and donate the $0.55 difference to your selected cause.
Yes, you can adjust your round-up settings in your account. Options include rounding up to the nearest $1, $2, or $5, depending on your preferences.
No, if you unlink a card before the end of the month, any money already rounded up will not be charged. Only linked cards at the time of billing will have the round-up donations processed.
Yes, if your card remains active, we will charge it for any round-ups accrued before the pause. To avoid charges, you can deactivate the card, which will stop any further round-ups from being processed.
A match is a contribution made by a corporate partner of the Elev8 program. When donors contribute through Elev8, these partners agree to match the donation amount, effectively doubling the impact. Matches are usually promoted during special campaigns or events and do not count toward the donor’s tax-deductible contributions.
Elev8 uses your linked credit card to track transactions and calculate donations. By linking your card, we can automate the process of rounding up purchases or applying offers, making it easier for you to contribute to your chosen cause.
Yes, you can use your debit card as long as it is associated with a major card network (Visa, Mastercard). The debit card functions in the same way as a credit card in the Elev8 program.
Yes, you can enroll multiple credit or debit cards in the Elev8 program. This allows you to maximize your contributions by tracking donations across different accounts.
To update your credit card information, log in to your Elev8 account, go to settings, and select “Edit” on the card you wish to update. You can change details such as the expiration date or billing address.
To remove a credit card, go to the settings section of your Elev8 account and select “Remove” next to the card you wish to delete. This will unenroll the card from the program, and it will no longer be used for donations.
Elev8 processes donations from round-ups once per month, typically by 9 am on the first of the month. The total amount of your round-ups is calculated and charged as a single donation to your selected cause.
Yes, you can request a receipt for your donations by contacting W8LESS Ventures, LLC at elev8@gow8less.com. This receipt will include details of your contributions for tax purposes.
Your transaction and donation history is available in the ‘Activity’ section of your Elev8 account. Here, you can view each transaction, the amount donated, and the date of the donation.
You can contact customer support by sending an email to elev8@gow8less.com. Our support team is available to assist you with any questions or issues you may have.
You can view the privacy policy on our website by clicking here. It is also available as a “Privacy Policy” link at the bottom of every page. This policy outlines how your data is collected, used, and protected by Elev8.
Elev8 uses a PCI-compliant vault to tokenize and securely store your credit card details. We follow industry-standard encryption and security protocols to ensure that your information is safe and protected.
Any United States-issued Visa or Mastercard can be enrolled in the Elev8 program. Currently, American Express is not supported, but we are working to expand compatibility.
No, participating in the Elev8 program will not interfere with your credit card’s existing rewards, points, or cashback benefits. You will continue to earn these as usual.
No additional fees are charged to you for using the Elev8 program. However, standard credit card processing fees as per your card agreement may still apply.
To add a credit card, log in to your Elev8 account, go to settings, and click on “Add Card.” Follow the prompts to securely link your new card to the program.
If your card expires, you only need to update the expiration date. However, if your card is replaced with a new number (due to loss or theft), you will need to re-enroll the new card number.
There is no maximum limit on the number of cards you can register with Elev8. You are free to enroll as many cards as you wish.
You can update your mobile phone number in your Elev8 account profile. Once you’ve made the change, click “Update Account Information” to save your new number.
Yes, you can turn off notifications by going to the profile page and toggling the switch next to your phone number to the off position. You can turn them back on at any time.
Cash Back offers are special promotions from participating merchants that reward you with cashback on eligible purchases. When you make a purchase using your linked card at a participating merchant, any qualified cashback rewards are automatically credited to your donation total at no additional cost to you.
You can identify participating Elev8 merchants by visiting the “Elev8 Offers” page on our website. This page lists all merchants offering cashback rewards, along with the specific terms and conditions of each offer.
The cashback amount depends on the offer from each participating merchant. It is typically a percentage of your purchase or a flat amount if your purchase meets certain criteria. Review the offer details for exact amounts.
Cashback rewards are typically credited to your account within 120 days after the qualifying transaction is processed. If you do not receive your cashback within this timeframe, please contact our support team.
In most cases, purchases must be made directly with the merchant to be eligible for cashback rewards. Some ordering services may prevent the application of cashback, as they handle transactions on behalf of the merchant.
Cashback offers may not be valid if your card is registered in another loyalty or rebate program. Purchases may not qualify if a separate coupon code or promotion is used or if your card is enrolled in another loyalty program.
If any part of a qualifying transaction is returned or not completed, your cashback for that transaction may be reduced or removed. Returns or exchanges may result in a deduction of previously credited cashback.
You can verify your cashback by visiting the ‘Activity’ section of your Elev8 account. This page displays all pending and settled rewards, allowing you to track your earnings and see when cashback is credited.
If a transaction does not appear in your Elev8 account within 5 days, please contact our support team. Be sure to have your receipt or transaction details ready to help us resolve the issue. Note that not all transactions are tracked by Visa or Mastercard, which may affect eligibility.
First, ensure your card is a Visa or Mastercard. If you’re still having trouble, try clearing your browser cache or using a different browser. If the issue persists, contact Elev8 support at elev8@gow8less.com.
Transactions can take 3-5 days to appear. If a transaction is missing after this period, ensure the card used was linked to your Elev8 account. If problems continue, contact support with your transaction details.
To reset your password, go to the login page and click “Forgot Password.” Follow the instructions to reset your password via email.
You can update your account information, including your email and phone number, by logging into your Elev8 account and navigating to the “Profile” section.
If you’re unable to log in, ensure you’re using the correct email and password. If the problem persists, try resetting your password or contact Elev8 support for further assistance.
Click “Get Started Today” to create your Elev8 account and begin transforming transactions into impactful donations. Not sure if Elev8 is right for you? “Request a Demo” and see firsthand how our platform can elevate your fundraising efforts.
